Hays profit tumbles as recruiter grapples with prolonged hiring slump


Global recruitment firm Hays revealed its profits have tumbled by a quarter as the jobs market remains challenging and employers take longer to hire.

The London-listed company also said its boss Dirk Hahn has stepped down for โ€œpersonal reasonsโ€ after 28 years at the firm, and it was kickstarting the search for a chief executive.

For the second half of 2025, the groupโ€™s operating profit before exceptional items came in at ยฃ20.1 million, down 25% when compared like for like with the same period last year.

Fees collected by Hays dropped by 9% across the group, and also in the UK and Ireland, compared with the prior year.

This was largely driven by a 14% drop in permanent hiring fees, which Hays said reflected weak confidence among employers and candidates leading to a below average placement of roles and a longer period of decision-making.

Hays is among the biggest recruitment agencies in Europe, and its performance is closely tied to the strength of the jobs market for office-based roles in countries including the UK, Germany and France.

It makes money by charging companies a fee to find and place candidates in jobs, but has been impacted by a wider slowdown in hiring across many global markets.

The company said conditions were particularly challenging in Germany and France, with the former suffering a 19% decrease in fees from the automotive sector.

But it highlighted an improvement in temporary job recruiting in the UK and Ireland, where it returned to a profit.

Hays had 22% fewer consultants in the UK and Ireland at the end of the year, compared with the same point in 2024, as it continues to take โ€œdecisive actionโ€ to make its teams more efficient and bring in more income.

Meanwhile, the company said its chief executive Mr Hahn was stepping down โ€œwith immediate effect for personal reasonsโ€.

The firmโ€™s digital and technology chief,ย Mark Dearnley, will step into the role on an interim basis while the board searches for a permanent successor.

James Hilton, Haysโ€™ chief financial officer, said: โ€œNet fees declined by 9% in the first half against a backdrop of continued macroeconomic and political uncertainty.

โ€œWe are targeting the most in-demand sectors, roles and geographies, building stronger client relationships and increasing exposure to temporary and contracting recruitment, which will allow us to benefit from supportive long-term industry megatrends.โ€

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