Ladbrokes owner Entain set to axe a fifth of customer care jobs globally
Ladbrokes and Coral owner Entain has revealed plans to cut around 400 customer care jobs worldwide as it blamed increased gambling taxes and warned more could be at risk from duty hikes.
The group said it had launched a consultation that could see a fifth of its 2,000-strong customer care jobs go across 11 countries, including the UK, as part of ongoing efforts to โaddress the impact of the UKโs increased gambling taxesโ.
It did not reveal how many jobs would go in the UK as part of the consultation, which is set to end by November.
The betting giantโs chief executive Stella David has written to Prime Minister Andy Burnham, warning over further jobs pain in the sector due to plans to double machine games duty.
She said: โThe proposed changes are being made to ensure our business remains competitive, financially resilient and well positioned for the future as our sector faces an increasingly challenging operating environment.
โThis decision has not been made lightly, and our immediate priority is to support those of our colleagues who may be impacted through this transition.โ