Retailers suffer disappointing December amid cost-of-living woes


Retailers suffered a disappointing December as rising bills and food costs kept shoppers at home, figures show.

Total UK footfall was down 2.9% over the month year on year, according to data from the British Retail Consortium (BRC) and Sensormatic.

Visits to the high street were down by 0.9%, but retail park footfall fell 2.5% and shopping centres suffered particularly badly with 5.1% fewer Christmas customers on the year before.

Overall, total UK footfall over the year was down 0.8% compared with 2024, while โ€œGolden Quarterโ€ visitors over the three months to December fell by 2.2%.

Footfall decreased year-on-year across all nations โ€“ down 1.5% in Scotland, 1.7% in Northern Ireland, with the largest decrease of 3.1% in both England and Wales.

BRC chief executive Helen Dickinson said: โ€œIt was a disappointing December for retailers as footfall declined across all shopping locations, as well as in the major cities.

โ€œIn the face of rising bills and food costs, many consumers held off for post-Christmas sales, with the week after Christmas the only one to see a significant uplift.

โ€œShoppers were also browsing less in the lead up to Christmas, making fewer, but more targeted shopping trips, particularly in shopping centres, which saw the largest drop in footfall.

โ€œLast monthโ€™s figures capped a challenging year, with total shopper traffic down in 2025. This marks the third consecutive year of annual footfall decline, reflecting the continuing evolution in shopping habits and the retail landscape.โ€

Andy Sumpter, from Sensormatic, said: โ€œShopper traffic rallied outside traditional peak days, showing festive buying patterns are changing.

โ€œAnd while UK footfall fell year on year, it was the second strongest among G7 markets in December โ€“ a sign of resilience in a tough trading climate.โ€

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